FAQs

Orders are typically delivered within 1–3 business days across the UAE. Delivery times may vary depending on your location, weekends, public holidays, or periods of high demand.

Once your order has been shipped, you will receive a notification with your tracking details. You can use these details to follow the status of your delivery.

We accept the secure payment methods displayed at checkout. Available payment options may vary depending on your device and selected checkout method

Yes. You can place an order as a guest without creating an account. Simply provide your contact and delivery details during checkout. Creating an account is optional and can make it easier to manage your orders and information for future purchases.

Yes. BEAM products can be purchased as gifts. Gift packaging and personalized message options may be available depending on the product and selected service.

Returns or exchanges may be accepted according to our Refund Policy. For hygiene and product-quality reasons, perfumes that have been opened, used, or damaged after delivery may not be eligible for return. If you receive an incorrect or damaged item, please contact us as soon as possible.